Client reported that the interlocks on the table bucky were inoperative. OEM replacement cost for the bucky is $7,400.00. We located the part through a third party for $2,200.00. Savings of $4,500.00.

  Client reported a flouro monitor not working. OEM replacement cost is $4,039.00. We located the monitor through a third party for $1,092.00. Savings of $2,947.00.

  Client reported no image on 54cm monitor. OEM price is $13,098.00. We located monitor through third party for $1,345.00. Monitor was installed by in-house service. Savings of $11,753.00.

  Client reported no image from any transducers. OEM diagnosed problem, gave repair estimate of $14,000.00. OEM would not give part information to hospital. Client asked Mediserve to locate a third party service company. Total repair cost ended up to be $4,650.00. Savings of $9,350.00.

  Client reported that their 44cm monitor was dead. OEM replacement cost was $11,020.00. We located an alternate vendor that had a monitor for $3,900.00. In-house installed the monitor. Savings of $7,120.00.

  Client reported that their Rad/Fluoro room was shutting down. Manufacturer found the high voltage transformer was defective with a replacement cost of $17,500.00. We located a transformer through an ISO for $14,500.00. Manufacturers service engineer installed the tank.  Savings of $3,000.00.

  Client reported that the ultrasound system was intermittently shutting itself down. Vendor diagnosed a defective digital power supply board at a cost of $10,000.00. We located an alternate source for the part at a cost of $5,000.00.Savings of $5,000.00.

  Client reported a defective transducer. Manufacturers cost was $10,639.00. We located a refurbished transducer from ISO for $5,500.00. Savings of $5,139.00.

  Client reported an Iris Drive Assembly was defective. Manufacturers cost was $13,860.00. We located the part from ISO for $5,694.00 and the hospital installed it themselves. Savings of $8,166.00.

  Client reported a no exposure problem with the cath lab. Manufacturer quoted $24,132.00 for a defective cable harness. The actual problem was a broken wire. We had the manufacturer run a new wire instead of replacing the cable. Cost of the repair was  $8,100.00.  Savings of $16,032.00.

  Client reported that their ultrasound system would not boot up. Manufacturer quoted $7,400.00 for a defective front-end board. They refused to give the hospital the front-end board part number. We located a third party who went to the hospital, diagnosed and repaired the problem for $2,500.00. Savings of $4,900.00.

  Client called with an early termination error and needed to replace the x-ray tube and power blocks. Manufacturer’s cost was $10,000.00 for the tube and $1,076.00 for the power blocks. We located the parts from 2 different ISO’s. The tube cost $5,000.00 and the power blocks cost $322.00.  Savings of $5,754.00.

  Client reported a blank monitor on the ultrasound system. Manufacturer's cost was $6,600.00. We located a monitor through ISO and replaced the monitor for $1,700.00. Monitor was installed next day and is working perfectly.  Savings of $4,900.00.

  Client reported intermittent problems caused by a disc controller board. Manufacturer’s cost is $28,096.00. We located the part from an ISO for $12,924.00. The board as shipped overnight and installed.  Savings of $15,172.00.

  Client called for help locating a transducer for a piece of equipment they did not have covered by our policy. The transducer cost $19,393.00 from the manufacturer. They asked if we could locate an alternate source. Even though it was not covered, we located the transducer for $7,500.00. Savings of $11,893.00.

  Client called for help locating a monitor for a MRI. The only thing available through the manufacturer was an upgraded monitor for $12,209.18. We were able to locate a replacement monitor for $1,800.00. The monitor was installed and the doctors were very happy with the new monitor, because it had a far superior image compared to the original.  Savings of $10,409.18.

  Client called with a high tension overload problem. Vendor diagnosed defective thyratrons at a cost of $11,000.00. We located the needed part with an independent dealer for $6,050.00. The part has been installed and the equipment is operational. Savings of $4,950.00.

  Client reported a convergence problem with a monitor on a nuclear medicine system. One of the guns was defective. The OEM quoted a replacement monitor at $10,000.00. We supplied the monitor through an ISO for $1,090.00. Client reported that the ISO monitor is working great. Savings of $8,910.00.

  Client reported a cracked transducer. OEM replacement cost of $9,600.00. We located refurbished probe through ISO for $7,000.00. Savings of $2,600.00.

  Client reported an open filament on x-ray tube. OEM price of $9,415.00. We replaced the tube with a generic equivalent for $4,660.00. Installation and calibration went well. Equipment is operating. Savings of $4,755.00.

  Client reported a dented tabletop causing artifacts in images. OEM replacement cost of $16,990.00. We replaced it with a used/refurbished table top from an ISO for $6,500.00. Tabletop was installed and the client was pleased with the results. Savings of $10,490.88.

  Client reported a problem with an optical drive on a nuclear medicine system. Drive was determined to be defective with an OEM replacement cost of $10,500.00. We had the drive repaired for $450.00. Savings of $10,050.00.

  Client reported a defective footswitch on Cystology room. Manufacturers price was $5,638.00. We located a reconditioned footswitch for $750.00. Biomedical Engineering installed the part and system was operational.  Savings of $4,888.00.

  Hospital reported the nuclear medicine system would not acquire data. Service diagnosed a defective AT Serializer board for $10,391.24. We located a reconditioned board for $4,800.00. Service matched the price of the reconditioned board and completed the repair.  Savings of $5,591.24.

  Hospital reported the autotransformer was arching. Manufacturers cost was $28,358.40. We located a reconditioned autotransformer for $13,000.00. Manufacturer agreed to install the part.  Savings of $15,358.40.

  Hospital reported poor image quality. Service diagnosed a bad saticon tube. Manufacturers price was $8,650.00 for the part. We located an independent service company who supplied the tube and installation for $5,808.00.  Savings of $2,842.00.

  Hospital reported no image on 9-inch monitor on ultrasound system. Manufacturer no longer supported the 9-inch monitor. They would supply a new, larger monitor for $8,000.00. We located the 9-inch monitor for $2,500.00.  Savings of $5,500.00.

  Hospital reported surgical laser had low power output. Service diagnosed defective laser tube at a cost of $15,000.00. We located an independent service company that supplied and installed a laser tube for $10,193.24 complete.  Savings of $4,806.76.

  Hospital reported a burning smell in the nuclear medicine system. Service diagnosed a defective rotate motor controller box. Replacement cost  for the part was $10,161.00. We located an independent service company to supply and install the part for a total cost of $4,250.00.  Savings of $5,911.00.